"Diane made the process of selling a seamless, comfortable, positive, and all around enjoyable one. Due to distance (I had recently moved out of the area and was selling in the midst of the covid pandemic), Diane and I had to communicate solely through phone, email, and text. Even via these means of communication, her warmth, care, professionalism, and expertise shined. Diane went above and beyond my expectations. She was responsive and available no matter what I asked or when, she patiently and kindly shared every step and every action necessary along the way, she answered questions that weren't even asked (she just knew what I needed and gave me all of these bits and pieces) and her commitment to her clients was evident throughout the process. It was clear from the start that Diane's focus was on making both me, and the buyer, happy. Thanks to her amazing work and her endless care, everyone walked away feeling wonderful! I recommend her through and through."
921 Hillside Lake Ter, Gaithersburg, MD 20878
Diane is a total pro in the best sense of the word. At every stage in the sale of our house, she demonstrated her extensive knowledge of the neighborhood and market, she was straightforward, level-headed, and completely honest. Her advice on how to best present our home was just right and her recommendations for contractors to do the necessary work were excellent.
Diane has plenty of common sense as well as a sense of humor, both of which helped guide us through what turned out to be a very complex negotiation and sale. Both Diane and her associates were extremely responsive and always made us feel that the sale of our home was their priority.
We can’t recommend Diane and The Faulkner Team highly enough.
Deb Trunzo - 111 Holmard St., Kentlands
Diane Faulkner is the consummate professional, she really knows the local market and listens to her clients carefully. When she doesn’t agree with you, she backs up her position with solid facts and sound reasoning. In my case, her presentation of comparable home values was detailed and persuasive. To help me understand pricing in my neighborhood, Diane actually picked me up and took me to visit other houses for sale to make sure we priced my home well.
Diane was very involved in helping me prepare my home for sale and sent me links to new lighting fixtures and delivered paint, carpet & tile samples to me so we could evaluate options together. She referred excellent and reasonably priced contractors to make the necessary repairs and upgrades. I saved $4,000 in renovation costs by taking her advice. She helped me focus my time and money on improvements that would really increase my sale price and that saved me money.
She did a great job marketing my home, was almost always immediately available to answer questions (and I had a lot of them)! Plus, she has a small team of associates who were available as back up. One of them, Steve Longley was very helpful to me.
So, it’s not surprising that I sold my house in four days and got my price plus $1,000 in a buyer’s market. Diane is just a nice person, friendly, easy to work with, and humorous. I’m sure you can hire realtors who aren’t as good as Diane Faulkner; I’m not sure you can hire a better one.
Howard Rontal – 1707 Glastonberry Rd. Rockville, MD
Diane Faulkner is the ultimate professional. In every aspect of real estate, she informed, experienced, and respected. From our first meeting she made my wife and I comfortable. When she left I said, “She knows what she is doing.”
We followed her very detailed instructions on what the current market is looking for. We used her paint palette, did a little refresh of the kitchen, and replaced some fixtures. If Diane does not know the exact answer she has a network of experts to call on: interior decorating, painting, home repairs, photographer, plus more. Her guidance made our house look so good, we would have bought our own house. However, results are what matter.
Before the formal listing we had two couples look at the house because of Diane’s great reputation. Within days multiple agents were contacting Diane. In four days we had three offers; all were at, or above, the asking price. This certainly shows her knowledge of the market. We did not need to conduct an open house because it sold so quickly. What a relief! Diane negotiated a contract for $14K above the asking price which more than paid for the improvements she suggested. The closing went smoothly with no surprises.
My wife and I have bought or sold nine houses. This was by far our best experience we have ever had buying or selling a house, and it was almost all because of Diane. Without reservation we highly recommend her to other homeowners looking for an agent.
Michele Harmon and Joe Clapper - 12133 Pawnee Dr., Gaithersburg, MD
Diane was a pleasure to work with and helped us at every step during the sale of our house from advising how to show our house; to excellent web site and print photos with interest-arousing descriptions; to time spent on open houses; to advising of reactions from possible buyers; to guiding us through offers; to preparation for closing and moving out – she provided boxes at crucial moments!
Diane always came up with answers when we turned to her for help. She responded in a kind and thoughtful way when we had a medical crisis by putting our needs ahead of the sale opportunities she had worked so hard to create.
With her help we achieved a fair price for our much-loved town house.
Thank you, Diane!
Charlie & Maureen Green - 104 Hart Rd., Kentlands, Gaithersburg, MD
Diane is such a nice, friendly, warm person that it was easy to work with her as she listed my town home for sale in January 2017. Diane made everything seem so easy to do and helped me from feeling overwhelmed in the process of getting my home ready for sale and then actually going through the process of accepting the winning bid and all the paperwork for the sale.
She was with me every step of the way as she guided me about what home improvements to do to make my home sell quickly for the price that I wanted. I truly was amazed at her willingness to go the extra mile with everything from selecting contractors to helping me figure out what color to paint the walls. She truly offers concierge services to her sellers (and buyers). And when we received two competing offers on the first day that we listed my townhouse, she walked me through all the ins and outs of how to make the best counter offer, and then sealed the deal for me with a really attractive sales price.
The icing on the cake was when the appraiser for the mortgage company explained to Diane that the offer price was more than similar houses had recently sold for and Diane worked hard with the appraiser to help him understand the improvements I had made and why my home should appraise for the high offer that I received. He signed off on a higher appraisal and the buyers got their mortgage. Everything went through smoothly and quickly from start to finish.
Diane has also helped three of my financial planning clients sell their homes in the last year and was tireless in finding the right home for another one of my clients.
I feel very confident in referring Diane to my clients and know that she will work hard for them and make me look brilliant and caring for having recommended her.
Debbie Gallant CFP - Rockville, MD
After getting a divorce, finding my next home was a real challenge. I am so grateful to Diane Faulkner for her caring and professional help. She helped me figure out what would really make me happy, and guided me every step of the way. Now I have the house of my dreams. Thank you, Diane!
Beth Tedesco - Lakelands, Gaithersburg, MD
In our slightly-beyond-middle years, we decided to upsize from a 2 bedroom condo to a 3-story townhouse. Diane knows the neighborhood like the back of her hand and was instrumental in finding us a place that really suited us, and helped us negotiate a very fair deal.
The next hurdle was to sell our condo, and she worked with us to set a price that we liked and that she felt she could get. She worked hard to get the word out, and did a marvelous job at guiding the staging. Diane even helped us pack the extraneous stuff and lent us a few (smaller) pieces of furniture of her own so our condo would be perfectly staged. It worked! She brought us a contract in under 2 weeks. Yea! In the dead of winter no less.
She is tenacious, friendly, very knowledgeable, and great at calming nerves. I can't recommend Diane highly enough. She'll have your back.
Dudley & Sally Connell - Lakelands, Gaithersburg, MD
Lynn and her team did a great job of preparing to put our property on the market, and managing the sales process so well that it resulted in our getting a contract above our expectations - in just two days! The moving process is always stressful but Lynn made our lives so much easier by being there whenever we needed her. I would highly recommend Lynn and the entire Faulkner team! Thank you, Lynn!
Sharon Cantrell - Kentlands, Gaithersburg, MD
As first-time homebuyers, we were excited and nervous for our home search - but were in the right hands! Diane was an excellent guide through the process; her expertise once we were getting ready to offer was exactly what we needed to get the perfect home secured. Her recommended partners helped us as well and she was with us through the whole closing period. Thank you!!
Rachel & Alex - Crofton, MD
Moving from out of state is stressful enough. Not knowing the area, schools or anything for that matter made it even tougher. I was referred to Diane Faulkner from someone that I didn't even know and boy am I glad we were. Diane and Lynn went the extra mile, or I should say mileS, for our family. I had only a certain amount of time to figure out what area we wanted to be in and then see houses. They arranged their schedules to fit when we would both be in town to look 3 different times! They showed us several areas, talked about what each area had to offer and finally we found a house! Their patience and communication is top notch. They always answered emails and calls cheerfully in a timely manner from this crazy woman who was so picky and indecisive (me).
Their knowledge of the laws and how real estate really works stood out. Unfortunately for the seller of our now house their agent did not...which ended up becoming a benefit to us in the end. All we had to do was find the house we wanted and then Diane and Lynn did the rest.
I would highly recommend the Faulkner Team if you are looking for professional, reliable, knowledgeable agents. They will be my "go to" agents for our next move and for anyone else that I can refer them to.
On top of it all, they are really nice ladies! Thanks Diane and Lynn!!!
Curt and Eileen Hockaday - Olney, Maryland