My experience with Diane was 100% positive. Her motto is "Going the extra mile" but in my case she far exceeded that motto. She helped me sell my older condo in a difficult market and got the top price. The amount of time, work and energy she put into the project was extraordinary. At listing she came prepared with comps and pictures; she had the background data on my condo and carefully recorded all the details I provided on the appliances and upgrades made in the 16 years I lived there. She was very patient and sensitive in showing me the market and helping me see my longtime home through the eyes of a buyer.
Diane made suggestions for improvements that would make my condo more desirable. She had a list of contractors, and the one that I used was excellent and reasonably priced. She helped with paint, granite and carpet selection, and she even helped with products to clean grout, stainless steel and countertops. I moved out of state before I had a buyer and Diane went the extra mile by admitting electricians, painters, plumbers, and locksmiths to the unit, directing them on what needed to be done and checking the final work before texting me a copy of the bill. She also interfaced with the condo management on several issues.
Diane is a friendly and outgoing person who is also very good at what she does. When she met with the appraiser she was able to point out to him upgrades that I made that justified a higher appraisal. Diane is also very competent at preparing and reviewing the complicated paperwork required by HOA's and local governments and I feel totally confident in the correctness of every document she sends me to sign. For anyone looking for an agent who is always on their side I wholeheartedly recommend Diane Faulkner.
Dianne Forrester - Kentlands Ridge Condominiums, Gaithersburg, MD
Diane made the process of selling a seamless, comfortable, positive, and all around enjoyable one. Due to distance (I had recently moved out of the area and was selling in the midst of the covid pandemic), Diane and I had to communicate solely through phone, email, and text. Even via these means of communication, her warmth, care, professionalism, and expertise shined. Diane went above and beyond my expectations. She was responsive and available no matter what I asked or when, she patiently and kindly shared every step and every action necessary along the way, she answered questions that weren't even asked (she just knew what I needed and gave me all of these bits and pieces) and her commitment to her clients was evident throughout the process. It was clear from the start that Diane's focus was on making both me, and the buyer, happy. Thanks to her amazing work and her endless care, everyone walked away feeling wonderful! I recommend her through and through.
Kat Mcgrady - 921 Hillside Lake Ter, Gaithersburg, MD 20878
Diane is a total pro in the best sense of the word. At every stage in the sale of our house, she demonstrated her extensive knowledge of the neighborhood and market, she was straightforward, level-headed, and completely honest. Her advice on how to best present our home was just right and her recommendations for contractors to do the necessary work were excellent.
Diane has plenty of common sense as well as a sense of humor, both of which helped guide us through what turned out to be a very complex negotiation and sale. Both Diane and her associates were extremely responsive and always made us feel that the sale of our home was their priority.
We can’t recommend Diane and The Faulkner Team highly enough.
Vic & Deb Trunzo - 111 Holmard St. Kentlands, Gaithersburg, MD
"Ms. Faulkner was highly recommended to us and after our initial meeting we found no need to look elsewhere. Starting off, we gave Diane a 12-18 month time frame for buying a home and so she eased us into things- preparing us for the sweat and tears (from both frustration and excitement) to come.
Diane let us naturally fall into the house-hunting process without being overbearing. She read us good- quickly picking up on the little nuances of our likes/dislikes of a house and our meticulous nature as she showed us several homes in our area of interest. We soon realized that Diane was several steps ahead of us in our thoughts and considerations- a bonus as we found ourselves in the extraordinary housing market conditions of 2021!
Throughout the process, she provided a rich variety of knowledge and advice across a wide spectrum of both real estate and home-buying- extremely valuable for us as new home-buyers! We are convinced that Diane also possesses magical powers and angel dust because within a quick two months, we had found and won a house we loved- partly attributed to an audible she called at the last minute that gave us the edge!
Professionally, what gives Diane the edge in our book is her attention to detail, top-notch communication, quick follow-through, savvy of the real estate business and local market and wisdom in the personal side of home-buying. Other than that, she's just a really nice lady. Diane is cool and reserved but 150% all over it when it's crunch time! From green flag to checkered, she keeps her attention focused on the finish line! Can't thank her enough for the great experience of buying our first home! Thanks Diane!!"
Rob and Amanda Lopez Gaithersburg, MD - 442 Tschiffely Square Rd, Gaithersburg, MD 20878
Diane Faulkner is the consummate professional, she really knows the local market and listens to her clients carefully. When she doesn’t agree with you, she backs up her position with solid facts and sound reasoning. In my case, her presentation of comparable home values was detailed and persuasive. To help me understand pricing in my neighborhood, Diane actually picked me up and took me to visit other houses for sale to make sure we priced my home well.
Diane was very involved in helping me prepare my home for sale and sent me links to new lighting fixtures and delivered paint, carpet & tile samples to me so we could evaluate options together. She referred excellent and reasonably priced contractors to make the necessary repairs and upgrades. I saved $4,000 in renovation costs by taking her advice. She helped me focus my time and money on improvements that would really increase my sale price and that saved me money.
She did a great job marketing my home, was almost always immediately available to answer questions (and I had a lot of them)! Plus, she has a small team of associates who were available as back up. One of them, Steve Longley was very helpful to me.
So, it’s not surprising that I sold my house in four days and got my price plus $1,000 in a buyer’s market. Diane is just a nice person, friendly, easy to work with, and humorous. I’m sure you can hire realtors who aren’t as good as Diane Faulkner; I’m not sure you can hire a better one.
Howard Rontal – 1707 Glastonberry Rd. Rockville, MD
Diane Faulkner is the ultimate professional. In every aspect of real estate, she informed, experienced, and respected. From our first meeting she made my wife and I comfortable. When she left I said, “She knows what she is doing.”
We followed her very detailed instructions on what the current market is looking for. We used her paint palette, did a little refresh of the kitchen, and replaced some fixtures. If Diane does not know the exact answer she has a network of experts to call on: interior decorating, painting, home repairs, photographer, plus more. Her guidance made our house look so good, we would have bought our own house. However, results are what matter.
Before the formal listing we had two couples look at the house because of Diane’s great reputation. Within days multiple agents were contacting Diane. In four days we had three offers; all were at, or above, the asking price. This certainly shows her knowledge of the market. We did not need to conduct an open house because it sold so quickly. What a relief! Diane negotiated a contract for $14K above the asking price which more than paid for the improvements she suggested. The closing went smoothly with no surprises.
My wife and I have bought or sold nine houses. This was by far our best experience we have ever had buying or selling a house, and it was almost all because of Diane. Without reservation we highly recommend her to other homeowners looking for an agent.
Michele Harmon and Joe Clapper - 12133 Pawnee Dr., Gaithersburg, MD
Diane was a pleasure to work with and helped us at every step during the sale of our house from advising how to show our house; to excellent web site and print photos with interest-arousing descriptions; to time spent on open houses; to advising of reactions from possible buyers; to guiding us through offers; to preparation for closing and moving out – she provided boxes at crucial moments!
Diane always came up with answers when we turned to her for help. She responded in a kind and thoughtful way when we had a medical crisis by putting our needs ahead of the sale opportunities she had worked so hard to create.
With her help we achieved a fair price for our much-loved town house.
Thank you, Diane!
Charlie & Maureen Green - 104 Hart Rd., Kentlands, Gaithersburg, MD
Diane is such a nice, friendly, warm person that it was easy to work with her as she listed my town home for sale. Diane made everything seem so easy to do and helped me from feeling overwhelmed in the process of getting my home ready for sale and then actually going through the process of accepting the winning bid and all the paperwork for the sale.
She was with me every step of the way as she guided me about what home improvements to do to make my home sell quickly for the price that I wanted. I truly was amazed at her willingness to go the extra mile with everything from selecting contractors to helping me figure out what color to paint the walls. She truly offers concierge services to her sellers (and buyers). And when we received two competing offers on the first day that we listed my townhouse, she walked me through all the ins and outs of how to make the best counter offer, and then sealed the deal for me with a really attractive sales price.
The icing on the cake was when the appraiser for the mortgage company explained to Diane that the offer price was more than similar houses had recently sold for and Diane worked hard with the appraiser to help him understand the improvements I had made and why my home should appraise for the high offer that I received. He signed off on a higher appraisal and the buyers got their mortgage. Everything went through smoothly and quickly from start to finish.
Diane has also helped three of my financial planning clients sell their homes in the last year and was tireless in finding the right home for another one of my clients.
I feel very confident in referring Diane to my clients and know that she will work hard for them and make me look brilliant and caring for having recommended her.
Debbie Gallant CFP - Rockville, MD
After getting a divorce, finding my next home was a real challenge. I am so grateful to Diane Faulkner for her caring and professional help. She helped me figure out what would really make me happy, and guided me every step of the way. Now I have the house of my dreams. Thank you, Diane!
Beth Tedesco - Lakelands, Gaithersburg, MD
In our slightly-beyond-middle years, we decided to upsize from a 2 bedroom condo to a 3-story townhouse. Diane knows the neighborhood like the back of her hand and was instrumental in finding us a place that really suited us, and helped us negotiate a very fair deal.
The next hurdle was to sell our condo, and she worked with us to set a price that we liked and that she felt she could get. She worked hard to get the word out, and did a marvelous job at guiding the staging. Diane even helped us pack the extraneous stuff and lent us a few (smaller) pieces of furniture of her own so our condo would be perfectly staged. It worked! She brought us a contract in under 2 weeks. Yea! In the dead of winter no less.
She is tenacious, friendly, very knowledgeable, and great at calming nerves. I can't recommend Diane highly enough. She'll have your back.
Dudley & Sally Connell - Lakelands, Gaithersburg, MD
Lynn and her team did a great job of preparing to put our property on the market, and managing the sales process so well that it resulted in our getting a contract above our expectations - in just two days! The moving process is always stressful but Lynn made our lives so much easier by being there whenever we needed her. I would highly recommend Lynn and the entire Faulkner team! Thank you, Lynn!
Sharon Cantrell - Kentlands, Gaithersburg, MD
I just wanted to thank you and your team for your outstanding efforts and assistance in the recent sale of my condo. Your market research was thorough, your staging of the unit greatly improved its appearance, and your constant availability for consultation all led to a successful result! Thank you again.
Chris Jones - The Colonnade, Gaithersburg, MD
Our interest in purchasing a town home in the Kentlands community was met with great enthusiasm from Diane. She kept us apprised of properties that we might have an interest in and updated that list frequently. We narrowed the list of properties and Diane made efficient arrangements to meet our limited schedule for viewing the homes as we were visiting from out of town to do so.
Diane provided unparalleled service, effective negotiating skills, and a timely response to our questions and concerns. She was available and helpful during the inspection process and represented us well at closing. The professional courtesy and integrity offered by Diane and Dave Faulkner was exceptional. We would highly recommend them to meet your realty needs.
Mark & Debra Smith - Kentlands, Gaithersburg, MD
As first-time homebuyers, we were excited and nervous for our home search - but were in the right hands! Diane was an excellent guide through the process; her expertise once we were getting ready to offer was exactly what we needed to get the perfect home secured. Her recommended partners helped us as well and she was with us through the whole closing period. Thank you!!
Rachel & Alex - Crofton, MD
Diane is a refreshing change to the big promotion and "one size fits all" formula of local realtors. Her personal touch in understanding and aligning both the buyer and seller's needs, reflecting the true personality of the house and willingness to lend a helping hand with those miscellaneous sundry things that pop up during the process are invaluable. This personal touch combined with her professional track record and understanding of the industry make Diane a trusted business partner and friend that you can't go wrong with in successfully managing your real estate needs. Two thumbs up from the Ellenbergers.
Walt and Val Ellenberger - Kentlands, Gaithersburg, MD
Moving from out of state is stressful enough. Not knowing the area, schools or anything for that matter made it even tougher. I was referred to Diane Faulkner from someone that I didn't even know and boy am I glad we were. Diane and Lynn went the extra mile, or I should say mileS, for our family. I had only a certain amount of time to figure out what area we wanted to be in and then see houses. They arranged their schedules to fit when we would both be in town to look 3 different times! They showed us several areas, talked about what each area had to offer and finally we found a house! Their patience and communication is top notch. They always answered emails and calls cheerfully in a timely manner from this crazy woman who was so picky and indecisive (me).
Their knowledge of the laws and how real estate really works stood out. Unfortunately for the seller of our now house their agent did not...which ended up becoming a benefit to us in the end. All we had to do was find the house we wanted and then Diane and Lynn did the rest.
I would highly recommend the Faulkner Team if you are looking for professional, reliable, knowledgeable agents. They will be my "go to" agents for our next move and for anyone else that I can refer them to.
On top of it all, they are really nice ladies! Thanks Diane and Lynn!!!
Curt and Eileen Hockaday - Olney, MD
From staging, to open house, to a sale in record time, you proved how a great real estate team can make the difference in even the toughest economy. Your marketing plan generated a lot of interest immediately, and we went under contract within days of our first open house. We’re happily in the NEW home you found and negotiated for us.
David and Pam Fielding - Potomac, MD
Going the Extra Mile is truly what Diane stands for. We recently bought a town house in the Kentlands and couldn’t be any more pleased with the services Diane provided as our buyer’s agent. Diane treated us as if we would be her only clients and always gave us her full attention. She is very devoted to her clients, warm and personal in her interactions and truly respected our needs and concerns. Diane is very responsive, detail oriented and efficient. She is the ultimate professional and made our house buying experience a great one. Her guidance with every step was invaluable and we highly recommend Diane to anyone who is looking to buy or sell a home.
Regina & Charles - Kentlands, Gaithersburg, MD